Last Updated: April 2026

At Pure Vitality Coaching FZCO, we committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our coaching services.

1. Data Controller

The entity responsible for processing your data is: Pure Vitality Coaching FZCO

IFZA Properties, Building A1, Dubai Digital Park

Dubai Silicon Oasis, Dubai, United Arab Emirates

License Number: 76676

Email: team@pvcoachings.com

2. Information We Collect

We may collect and process the following types of personal data:

* Identity Data: Name, Surname, Title.

* Contact Data: Email address, phone number, billing address.

* Health & Coaching Data: Information you provide during coaching sessions (e.g., lifestyle habits, fitness goals, dietary information). Note: This is treated as sensitive data.

* Technical Data: IP address, browser type, and cookies when you visit our website.

3. Purpose of Data Processing

We use your data to:

* Provide and manage our coaching services.

* Communicate with you regarding appointments or inquiries.

* Process payments for our services.

* Comply with legal obligations in the United Arab Emirates.

* Send newsletters (only if you have provided explicit consent).

4. Legal Basis for Processing

We process your data based on:

* Contractual Necessity: To fulfill our coaching agreement with you.

* Consent: Where you have explicitly agreed (e.g., for marketing).

* Legal Obligation: To comply with UAE laws (e.g., tax/accounting).

5. Data Storage and Retention

Your data is stored securely. Since we are based in the Dubai Silicon Oasis (UAE), your data is processed in the United Arab Emirates. We retain your personal data only as long as necessary for the purposes set out in this policy or as required by UAE law (typically 5–15 years for financial records).

6. Sharing of Data

We do not sell your data. We only share data with trusted third parties necessary for our operations:.

* Third-Party Service Providers: We use trusted third-party providers for website hosting, communication, scheduling, video conferencing, client management and payment processing. These providers only process personal data as necessary to provide our services and maintain appropriate security measures.

* Legal Authorities: If required by UAE law or court order.

* Payment Service Provider (Stripe)

We offer payment processing via the service provider Stripe on our website. For customers within the European Economic Area (EEA), the provider is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. For customers outside of Europe (including the UAE), the provider is Stripe Inc., 354 Oyster Point Boulevard, South San Francisco, CA 94080, USA. If you choose to pay via Stripe, the payment data you enter (e.g., name, billing address, card details) will be transmitted to Stripe. The transfer of your data is based on:
+ Contractual Necessity: The data is required to process your payment and fulfill your order.
+ Security & Fraud Prevention: Stripe uses cookies and collects technical information about your device to detect fraudulent activity and ensure the security of the transaction.

Stripe acts as an independent data controller for your personal data. For more information on how Stripe protects your data and how long it is stored, please refer to Stripe's Privacy Policy at: https://stripe.com/privacy

7. Cookies, Tracking and Analytics

Your privacy is important to us. Our website uses only cookies and similar technologies that are either necessary for the operation of the website or, with your consent, are used for statistical analysis of website usage.

Strictly necessary cookies are used in particular for:

• Security & Payments: To ensure secure transactions and help prevent fraud in connection with our payment provider, Stripe.

• Core Functionality: To maintain the stability, security, and essential functionality of our website on the infrastructure of a third-party platform provider.

Optional analytics cookies are activated only with your explicit consent through our cookie banner. These cookies enable us to use an analytics and statistics service provided by our hosting or platform provider to collect aggregated and/or anonymized information about how visitors use our website. This information helps us improve the performance, functionality, and user experience of our website.

You may withdraw or modify your consent at any time through the cookie settings. If you choose to decline optional analytics cookies, you will still be able to use our website and all of its essential features without restriction.

8. Your Rights

Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021, PDPL and GDPR, if applicable), you have the right to:

* Access: Request a copy of the data we hold about you.

* Rectification: Request correction of inaccurate data.

* Erasure: Request the deletion of your data (subject to legal retention periods).

* Withdraw Consent: You can opt-out of marketing at any time.

To exercise these rights, please contact us at team@pvcoachings.com

9. International Transfers

If you are located in the European Economic Area (EEA), please note that your data is transferred to the UAE. We ensure a high level of data protection by implementing technical and organizational measures consistent with international standards.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact: Pure Vitality Coaching FZCO

Email: team@pvcoachings.com

Pure Vitality Coaching FZCO

IFZA Properties, Building A1, Dubai Digital Park

Dubai Silicon Oasis, Dubai, UAE

License No: 76676

Email: team@pvcoachings.com